Privacy Policy

Last updated: November 9, 2025

1. Introduction

Welcome to Sustainawav. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Complete our AI maturity assessment
  • Fill out our contact form
  • Schedule a consultation
  • Subscribe to our newsletter
  • Register for events or webinars

This information may include:

  • Name and job title
  • Email address and phone number
  • Company name and industry
  • Business information related to AI maturity

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and browser type
  • Device information
  • Pages viewed and time spent
  • Referring website
  • Usage patterns and preferences

3. How We Use Your Information

We use the information we collect to:

  • Provide and deliver our services
  • Generate your AI maturity assessment results
  • Respond to your inquiries and support requests
  • Send you relevant content and updates (with your consent)
  • Improve our website and services
  • Conduct analytics and research
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf (e.g., email delivery, analytics)
  • Business Partners: Trusted partners who may provide complementary services (only with your explicit consent)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with any merger, sale, or acquisition

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data
  • Restriction: Limit how we use your data
  • Portability: Receive your data in a portable format
  • Objection: Object to processing of your data
  • Withdrawal: Withdraw consent at any time

To exercise these rights, please contact us at privacy@sustainawav.com

7. Cookie Policy

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

Types of Cookies We Use

Essential Cookies (Required)

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

  • Session management
  • Security and fraud prevention
  • Form submission and validation

Functional Cookies (Optional)

These cookies allow us to remember your preferences and choices (such as your username, language, or region) to provide a more personalized experience.

  • Language preferences
  • Assessment progress saving
  • User interface preferences

Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use privacy-focused analytics that do not track personal information.

  • Page views and navigation patterns
  • Time spent on pages
  • Referral sources
  • Device and browser information

Third-Party Cookies

We use limited third-party services that may set cookies on your device:

  • Calendly: For scheduling consultations (only when you visit the contact page)
  • Analytics Provider: For privacy-focused website analytics (no personal data tracking)

Managing Cookies

You have several options to manage or disable cookies:

  • Browser Settings: Most browsers allow you to block or delete cookies through their settings
  • Opt-Out Tools: Use browser extensions or privacy tools to control tracking
  • Do Not Track: We respect "Do Not Track" browser signals

Note: Disabling certain cookies may affect the functionality of our website and limit your ability to use some features, such as saving your assessment progress.

Cookie Duration

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain for a set period (typically 30-365 days) to remember your preferences

Updates to This Cookie Policy

We may update our Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Email: privacy@sustainawav.com

Website: sustainawav.com/contact